Celebrations Pokemon Center Elite Trainer Box (ETB)

Return & Cancellation Policy:

Making adjustments or canceling your order before it has shipped

If you need a change made to your order you should contact us as soon as possible after placing the order so we can adjust or cancel it before the order has shipped. Usually there is at least a 12-hour window after the order is placed to try to adjust some items, ask to combine shipping costs from multiple orders or to cancel your order in its entirety. However, there is no guarantee that you will be able to reach us before the order has shipped.

Refunding delivered sealed products

Any and all Sealed Products are "Final Sale". These items can not be returned nor exchanged.

Refunding delivered singles

Due to the volatile nature of the singles market, we do not accept returns on single cards.

Graded Cards & Vintage Products are FINAL SALE

Any and all Graded Cards are "Final Sale". These items can not be returned nor exchanged.

Any and all Vintage sealed merchandise are "Final Sale". These items can not be returned nor exchanged.

Vintage is defined as any product that is no longer in print. A perfect example would be a Pokemon Base Set Booster Box.

Graded cards are defined as any card that has been evaluated by a 3rd party authenticator or grader. This includes but is not limited to PSA, CGC, BGS etc.